Part of the key to managing and maintaining a good environmental performance is to ensure that there is clear, effective and a continuous communication.

This needs to be both from the top-down and from the bottom-up. Good communication needs to engage everyone from the shopfloor to the boardroom.

We use various methods to get the message across including team talks, newsletters and mail-shots to remind our employees of their responsibilities to the environment, and explain how the business is moving forward.

MG Rover Group has an "Environmental Policy" statement that was issued to all our managers, along with a 4-page brief that explained more about their role and responsibilities towards the environment.  Managers then cascaded this information to the employees in their functions and departments.